・ This product will be sold at “hololive production OFFICIAL SHOP” and “Geek Jack“.
・ Prices listed include tax.
・ Prices and designs may be changed or canceled without prior notice.
・ No returns or exchanges can be made with the exception of defective items. If you have received a defective item, please contact the vendor via the inquiry section of the item page.
・ At the commencement of sales, access to the aforementioned websites may be impeded due to server traffic congestion.
・ Any changes to or announcements regarding items and sales will be posted on the concert website and official X (Twitter) accounts.
・ Products may go on resale at a later date.

Online Purchases

Please review the following information before you consider making a purchase.

Sales Period

・1st Period : 8PM May 8th, 2026 – 2AM June 1st, 2026 (PDT)
・2nd Period : 10PM July 2, 2026 – 2AM August 10, 2026（PDT)

hololive production OFFICIAL SHOP Shipping Period

1st Period
Advance shipping items:Shipping by mid-June 2026

2nd Period
Second Round of Sales (Made-to-Order Items):
Shipping by late October 2026
*Note that the date of delivery may vary depending on the customer’s receipt status.

Geek Jack Shipping Period

1st Period
Advance shipping items : Shipping by mid-June 2026

2nd Period
Second Round of Sales (Made-to-Order Items) : Shipping by late October 2026
*Note that the date of delivery may vary depending on the customer’s receipt status.

Regarding Advanced Shipping Items

hololive production OFFICIAL SHOP will sell items that will be shipped early.
Shipping for orders consisting of the following items is scheduled to commence from Mid-June, 2026.

Advanced shipping items
・Light Stick
・T-Shirt (L/XL)
・Acrylic Keychain
・Sticker

* Shipping fees will be incurred for each order. Please note that shipping fees cannot be combined with other orders.
Advanced shipping items are limited in number and sales will end once stock has run out.
Please review the following information for hololive production OFFICIAL SHOP customers residing in areas eligible for international shipping and wish to buy Advanced shipping items.

Delivery and Receipt

・The delivery carrier is DHL.
・Please note that international shipments may take longer to arrive than domestic shipments. For reference, shipments to the U.S. generally arrive in approximately 3 business days.
・Please abide by the rules and regulations for the receiving area. Once orders have been placed, DHL will contact you and ask you to provide any necessary customer information.

Defects

Should a customer receive a defective item, COVER Corporation and its vendors may not be able to guarantee delivery of the replacement before the concert date due to international shipping.
*For additional precautions, please read carefully the “Legal Information and Notices required by the Act on Specified Commercial Transactions” of this store.